Information:
Our client offers its customers tailored products and services related to cashless payments. Do you have a pronounced customer orientation, love dealing with people, have an eye for detail, and speak all official languages fluently: German, French, and Italian? Then you are the reinforcement in our client's service team as Customer Advisor 1st Level 100% (all genders) and shine through perfect customer feedback.
Your Responsibilities:
- Telephone consulting for customers (worldwide)
- Inquiries about debit and credit card blocks and various transaction clarifications
- Card blocks, card replacements, and initiation of damage-reducing measures
- Analyze fraud suspicion cases
Your Profile:
- Completed commercial or equivalent training
- Experience in telephone customer contact and shift work is advantageous
- German, French, and English language skills are impeccable and fluent
- Italian language skills are a great advantage
- Good MS Office skills
- Motivated, authentic, and customer-oriented personality
What We Offer:
- Entry into the financial industry
- Development opportunities and attractive remuneration
- HomeOffice and various benefits
- Flat hierarchies and uncomplicated culture
- Work location in a central area
Apply now!
Apply now with your complete dossier.
We look forward to receiving your application.
