Information:
Our client offers customized products and services related to cashless payment. Do you have a pronounced customer orientation, love dealing with people, have an eye for detail, and speak all national languages fluently: German, French, and Italian? Then you are the reinforcement in our client's service team as Customer Advisor 1st Level 100% (all genders) and shine through perfect customer feedback.
Your Responsibilities:
- Telephone consultation of customers (worldwide)
- Inquiries regarding debit and credit card blockages and various transaction clarifications
- Card blockages, card replacements, and initiating damage mitigation measures
- Analyzing suspected fraud cases
Your Profile:
- Completed commercial or equivalent training
- Experience in telephone customer contact and shift work is an advantage
- Proficient and fluent in German, French, and English
- Italian skills are a great advantage
- Good knowledge of MS Office
- Motivated, authentic, and customer-oriented personality
What We Offer:
- Entry into the financial industry
- Development opportunities and attractive remuneration
- Home office and various benefits
- Flat hierarchies and uncomplicated culture
- Central location
Apply now!
Apply now with your complete dossier.
We look forward to receiving your application.
